Employee and other Institutionally based complaints of discrimination, harassment and retaliation in the workplace and other institutions have been on the rise. Employers and administrators must be ready to respond to these types of claims.
Administrators must be able to show they exercised due diligence in investigating complaints in the event of a lawsuit or a federal or state audit. They must investigate whether the complaint was founded and then be able to demonstrate that they took appropriate action based on the results of their investigation. An administrator's or manager’s decision to investigate complaints also sends a strong message that it is committed to the fair treatment of its employees..